It’s often said that Culture eats Strategy for breakfast. That’s true. But what’s the strategy for maintaining Culture?Read More
Your business eats you up. It takes all your energy and focus, you worry about it even when you’re not there, so you…Read More
“An autonomous association of persons united voluntarily to meet their common economic, social and cultural needs and aspirations through a jointly owned and democratically controlled enterprise.”Read More
The need to satisfy a regulator, or meet legally binding deadlines creates a difficult balancing act for professional service firms.Read More
“When you make a company, you make a utopia. Its where you design your perfect world.” Derek Sivers.
As Derek Sivers pointed out – building a business is a creative act, and like imagining a building, or hearing a symphony in your head, or visualising a ballet, you can make it behave however you want it to.
You make the rules.Read More
The power of DNA is that it allows for more than simply copying.Read More
As Ray Kroc understood, replicating the look is not enough to make your new outlet convincing, no matter how faithfully you do it.Read More
Exceptions are where it pays to treat everyone the same. By which of course I don’t mean “computer says no”.Read More
No matter how beautiful the fabrics, or how exquisitely they are cut…Read More
When Blue Rocket Accounting and I started working together, they had a different, very traditional name, based on the surnames of the founding partners.Read More
When you run your own business, the way things get done is driven by what you expect of yourself. Or rather, what you think a customer should be able to expect if they do business with you.Read More
This is how trust gets eroded.Read More
By and large, we all have the same muscles in our bodies, and our bones show both where they were attached and how strong those muscles were.
Using this information, together with a knowledge of human anatomy, people like Oscar NilssonRead More
Being in an industry that’s driven by compliance seems like a safe option.Read More
It is easy to assume that more choice is always better.
“I can see you’re waiting, why don’t you use the self checkout?” asked the shop assistant.
“Because I don’t want to leave the store angry.”Read More
If your service is at all complex, stories make it much easier to explain your value.Read More
I vividly remember the butterflies in my stomach as I handed over the cash. It was a lot of money to pay for a book - £40, when a paperback cost less than £1.Read More
You can probably complete that sentence.
For me, it means that it isn’t the badge you wear that tells people what you stand for,Read More