For at least the last 189 years, we’ve known that overburdening people, equipment and systems leads to mistakes, wasted effort and sometimes, tragedy.Read More
It’s easy to get very excited about increasing efficiency through digitalisation, automation and AI.
But in the excitement we can forget that by ‘increasing efficiency’ what we are really trying to do is reduce ‘waste’, or to put it better, ‘wasted effort’.Read More
Everyone, it seems, is looking for ‘passive income’ - money you don’t have to work hard for, that simply flows from the ownership of an asset.Read More
Do you remember your first driving lesson?Read More
A quick trawl of the internet found me these definitions of the verb "to delegate":Read More
One of the challenges in any business, particularly one with a written score, is how to share best practice.
People will continually find better ways to do things and new things to do. And as long as they are congruent with the promise we make, that’s exactly what we want.Read More
Investors and business angels have a clear exit strategy - grow fast for 3-5 years, sell up and crystallise the gains. Happily, this strategy often coincides with that of the entrepreneur, who wants to get this business idea going, and then move on to the next.
Most small business owners don’t have an exit strategy, or certainly don’t start with one.Read More
In his E-myth books, Michael Gerber identifies three key roles in a business: the entrepreneur, who drives the vision for the business; the technician, who does the work, and the manager who acts as a bridge between them, planning and organising the work of technicians to achieve the entrepreneur’s vision.
If the vision is shared by everyone, do you then need managers?Read More
“Give me a lever long enough and a place to stand, and I will move the Earth”.
We tend to focus on the lever, but the ‘place to stand’ is just as important.Read More
When you add a manager to a business, you add overhead. So the first effect of hiring someone to replace yourself as manager or supervisor - so you can work on your business instead of in it - is to take a real hit in profitability.Read More