Do you remember your first driving lesson?Read More
“The most successful forms start with identifying what is on the outside that they need to interact with and then working their way back into finding the form that best suits their external purpose.”*Read More
In his E-myth books, Michael Gerber identifies three key roles in a business: the entrepreneur, who drives the vision for the business; the technician, who does the work, and the manager who acts as a bridge between them, planning and organising the work of technicians to achieve the entrepreneur’s vision.
If the vision is shared by everyone, do you then need managers?Read More
“Give me a lever long enough and a place to stand, and I will move the Earth”.
We tend to focus on the lever, but the ‘place to stand’ is just as important.Read More
When you add a manager to a business, you add overhead. So the first effect of hiring someone to replace yourself as manager or supervisor - so you can work on your business instead of in it - is to take a real hit in profitability.Read More
As Ray Kroc understood, replicating the look is not enough to make your new outlet convincing, no matter how faithfully you do it.Read More
How far can you take the idea of a guitar, and still end up with something recognisable as a guitar?Read More
In a complex evolving system, the impulse to change often comes from outside. Something is felt at the edges and creates a kind of tension that can only be relieved by making some sort of adjustment.Read More
No matter how beautiful the fabrics, or how exquisitely they are cut…Read More
Quilts have often been made collaboratively, especially in America, where the idea of making a quilt in components (called blocks) really took off. This method meant a quilt top could be assembled very quickly, since the production of blocks was effectively parallelised.Read More
Some people used to believe that the Earth is in the centre of a nest of spheres, containing the moon, all the planets and the sun, as well as several layers of heaven.Read More
If your business was a board game? What would it look like? What should it look like?Read More
One of the beauties of having a score is that there are no excuses for not playing it.Read More
A common reaction to the idea of writing a ‘score’ for a business is “That’s not possible! There are just too many variations we’d have to account for.”
The trick is not to try.Read More
Today somebody asked me to elaborate on what I mean by this:
'scaling successfully is about creating an ecosystem where others can lead'
Here goes.Read More
By and large, we all have the same muscles in our bodies, and our bones show both where they were attached and how strong those muscles were.
Using this information, together with a knowledge of human anatomy, people like Oscar NilssonRead More
What springs to mind when I use the word ‘process’ in conversation with people is something boring and robotic - a highly detailed description of how to perform some low-level, small-grained task, devoid of context and utterly lacking in colour and humanity.Read More
Seeing a case or project through from beginning to end is very satisfying - both for the person doing it, and for the client on the other side.Read More
I get the feeling that top-down thinking is very unfashionable at the moment.Read More