Doing it ourselves

Mozart could carry an entire opera in his head. But he didn’t expect his orchestra to read his mind. He wrote them a score.

A jazz composer like Art Blakey didn’t expect his band members to read his mind either.

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Kirsten Gibbs
Not doing it yourself

Small business owners like us can easily become control freaks. Not because we need to be in control of other people, but because we care about making sure our clients get the experience they deserve, the one we promised them.

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Kirsten Gibbs
Doing it Yourself

I recently flew back from Sweden. At Gothenburg airport, I got my luggage label and boarding pass from the self-service machine, and waited in front of the designated check-in stations to drop my luggage. There were 4 stations, so 4 queues formed.

After about 30 minutes

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Kirsten Gibbs
A tricky path...

In yesterday’s daily blog Seth Godin makes an interesting point:

“I’m grateful every day for the nearly invisible perfect things that I count on… but, and I feel spoiled to say this, I take the perfect for granted. I’m way more interested, and spend far more time and money on the imperfect things, the things that might not work, the ideas and services and products that dance around the edges.”

I agree.

But I also disagree…

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Kirsten Gibbs
Oops!

I’ve been away for a coaching client, and I knew I wouldn’t get time to write each day, so before I left,

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Kirsten Gibbs
Admin

You know, that stuff you do out of hours, in the evenings or at the weekends. The stuff you put off to the last minute because it gets in the way of ‘doing the real work’ - even if it means you get paid late.

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Kirsten Gibbs
In praise of Maps

The idea of making a journey foolproof isn’t a new one.

Published nearly 350 years ago, John Ogilby’s road map isn’t so different from your GPS device -

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Kirsten Gibbs