Quilts have often been made collaboratively, especially in America, where the idea of making a quilt in components (called blocks) really took off. This method meant a quilt top could be assembled very quickly, since the production of blocks was effectively parallelised.Read More
When Blue Rocket Accounting and I started working together, they had a different, very traditional name, based on the surnames of the founding partners.Read More
Functional silos are a well-recognised problem in organisational design.
The danger is that separate functions become like fortresses, mini fiefdoms with their own internal rules, reluctant to share information with other silos, poor at ‘passing the baton’ to the next silo when needed, optimising their internal operation at the expense of the whole.Read More
Some people used to believe that the Earth is in the centre of a nest of spheres, containing the moon, all the planets and the sun, as well as several layers of heaven.Read More
If your business was a board game? What would it look like? What should it look like?Read More
When a resource is expensive, it seems sensible to use it as efficiently as possible. So we batch jobs up for it, making them wait, so the expensive, and therefore scarce resource can be used to the max.Read More
One of the beauties of having a score is that there are no excuses for not playing it.Read More
A common reaction to the idea of writing a ‘score’ for a business is “That’s not possible! There are just too many variations we’d have to account for.”
The trick is not to try.Read More
Today somebody asked me to elaborate on what I mean by this:
'scaling successfully is about creating an ecosystem where others can lead'
Here goes.Read More
When you run your own business, the way things get done is driven by what you expect of yourself. Or rather, what you think a customer should be able to expect if they do business with you.Read More
This is how trust gets eroded.Read More
We tend to think of bespoke and off the peg as very much an either/or option. Not just in clothes.Read More
By and large, we all have the same muscles in our bodies, and our bones show both where they were attached and how strong those muscles were.
Using this information, together with a knowledge of human anatomy, people like Oscar NilssonRead More
What springs to mind when I use the word ‘process’ in conversation with people is something boring and robotic - a highly detailed description of how to perform some low-level, small-grained task, devoid of context and utterly lacking in colour and humanity.Read More
“Labor can and will become its own employer through co-operative association.”Read More
Years ago, a coffee shop - an offshoot of a well-known brand - opened in the middle of my local shopping centre. It had a nice old-fashioned feel, reminiscent of a cafe from the ‘30s, with wait staff and a long bar where coffee etc. was prepared. Of course I tried it out.Read More
“How do I get my people to think like an owner?”Read More
Seeing a case or project through from beginning to end is very satisfying - both for the person doing it, and for the client on the other side.Read More
I get the feeling that top-down thinking is very unfashionable at the moment.Read More
When creating a checklist, it’s tempting to dive into lots of detail and try to document it all.
Resist this temptation. Instead, aim for “as simple as possible, but no simpler“, as Einstein might have said.Read More